Privacy Policy

Thank you for visiting The Floral & Frosting Co. and for considering our commitment to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing or using our website, you agree to the terms outlined in this policy.

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THE INFORMATION WE COLLECT

  • Personal Information: We may collect your name and contact information, including email address, phone number, and other personal details when you make inquiries, place orders, or interact with our services.

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  • Order Information: When you place an order with us, we may collect information related to your order, such as your preferences, delivery address, and payment details.

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  • Website Usage: We may collect information about your interactions with our website, including your IP address, browser type, and browsing history.

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HOW WE USE YOUR INFORMATION

At The Floral & Frosting Co., we value your privacy and are committed to transparently explaining how we utilize the information we collect. The information we gather serves various essential purposes to enhance your experience and provide you with exceptional services.

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1. To Fulfill Your Orders and Provide Customer Support:

  • Your provided information, such as delivery address, contact details, and order preferences, is crucial for fulfilling your orders promptly and accurately.

  • We use this data to ensure a seamless and personalized customer experience, from order placement to delivery or pickup.

 

2. To Communicate with You Regarding Your Orders, Inquiries, or Promotions:

  • Keeping you informed is a priority. We use your contact information to communicate order confirmations, delivery updates, and any necessary information related to your purchases.

  • Additionally, we may reach out to you about exclusive promotions, special offers, or upcoming events, ensuring you are aware of the latest from The Floral & Frosting Co.

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3. To Enhance and Personalize Your Experience on Our Website:

  • Understanding your preferences allows us to tailor your online experience. We may use your browsing history and order preferences to suggest personalized product recommendations and promotions.

  • By analyzing your interactions with our website, we aim to create a user-friendly environment that aligns with your preferences and provides a delightful shopping experience.

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4. To Analyze and Improve Our Services and Website Functionality:

  • Your interactions with our website provide valuable insights. We analyze aggregated, anonymized data to understand trends, user behavior, and areas for improvement.

  • This data-driven approach enables us to continually refine our services, optimize website functionality, and introduce new features that cater to your evolving needs.

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5. To Comply with Legal and Regulatory Requirements:

  • The Floral & Frosting Co. is committed to operating within legal and regulatory frameworks. We use your information as required to comply with applicable laws, regulations, and obligations.

  • This may include sharing necessary data with regulatory authorities or law enforcement agencies when legally mandated.

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DATA SECURITY

At The Floral & Frosting Co., we prioritize the security of your personal information. We employ comprehensive measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security protocols encompass advanced encryption technologies, secure data transmission methods, and restricted access to ensure the confidentiality and integrity of your information. However, it's important to note that while we take every reasonable precaution to secure your data, no method of transmission over the internet or electronic storage is entirely immune to potential risks. By using our services, you acknowledge and accept this inherent limitation, understanding that we are dedicated to continually enhancing our security measures to safeguard your privacy.

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THIRD-PARTY DISCLOSURES

Your trust is paramount to us. We want to assure you that The Floral & Frosting Co. does not engage in selling, trading, or transferring your personal information to external entities for any purpose unrelated to our services. In certain instances, we may share your information with trusted third parties who can assist us in providing you with the best possible service. However, rest assured that these disclosures are strictly limited to what is necessary to fulfill specific tasks, such as order processing or delivery coordination. We carefully vet and select our third-party partners, ensuring they adhere to the same level of privacy and security standards that we uphold.

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COOKIES

To enhance your user experience on our website, we may utilize cookies, which are small data files stored on your device. Cookies enable us to improve website functionality, customize your preferences, and collect data on website usage. You have the flexibility to manage your cookie preferences through your web browser settings, allowing you to accept, reject, or modify cookie permissions. While cookies enhance the efficiency and usability of our site, you have control over how they are utilized, ensuring your browsing experience aligns with your preferences.

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THIRD-PARTY LINKS

Our website may feature links to third-party websites for your convenience. It's important to note that The Floral & Frosting Co. does not assume responsibility for the privacy practices or content on these external sites. We encourage you to review the privacy policies of these third-party websites independently, as they may have different policies and practices beyond our control.

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ACCESS AND CORRECTION

We respect your right to access, update, or correct your personal information held by The Floral & Frosting Co. If you wish to exercise this right or have any inquiries regarding your data, please feel free to contact us. We are committed to promptly addressing your request and ensuring that your information is accurate and up-to-date.

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CHANGES TO PRIVACY POLICY

To keep you informed about how your data is handled, we reserve the right to update or modify this Privacy Policy at any time. Changes will become effective upon posting on our website, and we encourage you to review this policy periodically. By continuing to use our services after any modifications, you signify your acceptance of the updated terms and practices. We are dedicated to transparency and will communicate any substantial changes directly to you.

At The Floral & Frosting Co., we are committed to maintaining the highest standards of privacy and security, and these expanded sections elucidate our practices in ensuring your data is handled with utmost care and transparency.

 

CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, please contact us via phone at (3175900232) or email at thefloralfrostingco@gmail.com